Upstream Provider Reporting Increased Errors and Latency
Resolved
Nov 28, 2025 at 5:10pm UTC
Twilio have confirmed they have resolved the issue and error rates have reduced. During this issue only a small percentage of requests were affected so most users would have been able to continue working unaffected.
Affected services
Created
Nov 28, 2025 at 4:15pm UTC
Our Upstream Provider Twilio are reporting increased errors and latency with a subset of products we utilise. We have observed an increase in errors in the platform, but most requests remain successful. We will monitor the situation and provide further updates. For further information, please view Twilio's support page here: https://status.twilio.com/
Affected services