Upstream Service disruption for Talkative Standalone Customers
Resolved
Nov 25, 2025 at 5:36pm UTC
Twilio have reported the issue has been resolved and all systems are returning to normal. We have also observed this in our our platform.
Affected services
Updated
Nov 25, 2025 at 3:29pm UTC
The error rate has reduced and the functionality is improving. We're continuing to monitor the situation and will provide a further update shortly.
Affected services
Created
Nov 25, 2025 at 2:52pm UTC
Our upstream provider twilio is currently experiencing issues with their TaskRouter system - this is causing issues with consoles failing to load. You can view their status here: https://status.twilio.com/ - we are monitoring the situation and will provide further updates shortly.
Affected services