We are seeing that the issue has been resolved and no more errors coming from our vendor

The service is back up, with warnings of same intermittent issues. We are monitoring the situation to ensure no further escalation in issues and resolution.

We are still awaiting updates on for the services we use from the vendor. The vendor has made a partial recovery.

The vendor has identified the issues and is working to redeploy the services. Full service is expected to resume 17:00 UTC.

The task routing capability is down in the application due to issues with a 3rd party service. Our engineers are working to resolve the issue.

Our vendor has identified the issue and is expecting to resolve it and restore services by 17:00 UTC